Driver requirements
When you rent a vehicle you have to present valid driving license and identity card. Customers with a driving license issued by one of the following countries must have an international driving license: Australia, Japan, USA, Canada, New Zealand. The minimum age to rent a car is 18 years. Drivers under 21 years or having driving experience less than one year are exempt from paying a charge “young driver”, but they need to pay an insurance “ Discharge of liability in case of damage/CDW+”.
Rental price
Rental price includes: vehicle rental for 24 hours, unlimited mileage, technical maintenance, insurance “Third party liability”, paid traffic charge, charge for vignette, one additional driver, delivery to address and airport in the cities Sofia, Plovdiv, Varna and Burgas .
The cost of one rental day is valid for 24 (twenty four) hours as from the moment the car has been delivered.
The minimum rental period is 24 hours.
For delay in delivering back the vehicle from one to four hours rentee should pay 50% of the rental price for a single rental day.
For a delay more than four hours rentee should pay 100% of the rental price for a full rental day.
Rental price for weekend is valid from 16:00 on Friday to 10:00 on Monday
Monthly rental price is valid up to 30 days.
Rental price does not include fuel.
Reservation
Reservation can be arranged by phone, by e-mail, on our website http://www.mrentacar.bg or in our offices and through our rent-a-car agents . The reservation shall be considered successful after receiving confirmation with the number of the reservation. The company reserves the right in case of non-availability of a vehicle, to offer a vehicle from the same or higher class at the same price and conditions.
Payment
Payment of rental price and deposit are made upon conclusion of rental contract. VISA and MASTERCARD are accepted. In case of cash payment EUR or its BGN equivalent are being accepted.
Equipment
All vehicles of M Rent-a-car are available for rent with mandatory equipment required by traffic control authorities, air conditioners, airbags for driver and front passenger, radio system or CD.
Technical problems and accidents
In case of technical problem or car accident the client should call immediately 112 – the unified emergency number and contact M Rent-a-car representative, whose contact details have been given to him.
In case of a car accident the client should call the police and should obtain accident protocol, issued by the competent authorities.
Additional fees
Collision Damage Waiver/CDW
Included in the price announced on the site. Does not cover damages to the lower part of the rented vehicle, tyres and wheel rims, theft or loss of parts, accessories, documents, car keys, theft of personal belongings. Deemed invalid in case of non-compliance or violation of the terms and conditions of the rental contract and the legal provisions of the country. The client is obliged to present a protocol from Traffic Police/Police, bilateral statement of findings, key and documents of the car. Not valid in cases of alcohol and/or drugs used.
The liability of the rentee in case of damage is limited according to the terms and conditions of the rental contract after payment of additional charge as follows:
- EUR 4 per day – for damages up to EUR 300 for vehicles of Mini and Economy class;
- EUR 6 per day – for damages up to EUR 500 for vehicles of Medium class;
- EUR 8 per day – for damages up to EUR 600 for vehicles of Van class;
- EUR 11 per day – for damages up to EUR 800 for vehicles of Business and SUV class class.
Discharge of liability in case of damage – optional
The rentee can be released from liability for damages after paying the following additional fee, depending on the class of the car:
- EUR 5 per day – for vehicles of Mini class;
- EUR 7 per day – for vehicles of Economy class;
- EUR 9 per day – for vehicles of Medium class;
- EUR 12 per day – for vehicles of Van class;
- EUR 16 per day – for vehicles of Business and SUV class class.
Covers the costs of replacement car in case of a technical problem or accident as well as road assistance and repatriation expenses. No administrative fee in case of accident. Covers damage to tyres, rims and chassis. Guarantees return of the paid deposit.
Does not cover theft or loss of parts, accessories, documents and keys of the car, theft of personal belongings. Deemed invalid in case of non-compliance or violation of the terms and conditions of the rental contract and the legal provisions of the country. The client is obliged to present a protocol from the Traffic Police/Police, bilateral statement of findings, key and documents of the car. Not valid in cases of alcohol and/or drugs used.
Charge for fuel
The car is delivered with full tank and the fuel consumption is on customer expense. Missing fuel charge of EUR 2.00 per liter will apply in case vehicle is not returned with full tank.
Delivery and collection in working hours
Delivery/collection in working hours is available at the nearest office of M Rent-a-car or on address provided by the rentee /only on prior request/. In case of delivery/collection at point without M Rent-a-car office, additional fee of EUR 0.70 per km for the distance to the nearest office is applied.
Delivery and collection in non-working hours
Delivery/collection in non-working hours is charged EUR 25.
One way rental
One way rental is possible only in case of prior request and is offered only for destinations with offices of M Rent-a-car. After an advance payment it is possible the car to be delivered anywhere on the territory of Republic of Bulgaria. In case of delivery/collection at point without M Rent-a-car office, additional fee of EUR 0.70 per km for the distance to the nearest office is applied.
Рreferential price for points with M Rent-a-car office:
- Sofia – Varna; Varna – Sofia – EUR 124
- Sofia – Burgas; Burgas – Sofia – EUR 99
- Sofia – Plovdiv; Plovdiv – Sofia – EUR 49
- Varna – Burgas; Burgas – Varna – EUR 44
- Varna – Plovdiv; Plovdiv – Varna – EUR 99
- Burgas – Plovdiv; Plovdiv – Burgas – EUR 59
Driving outside the country
Driving outside the country is possible in case of prior request at least three working days before car delivery and payment of one-off fee of EUR 50. Some destinations are subject of additional negotiations.
Cancellation of reservation
The reservation may be cancelled the way it has been made.
Delay in delivering back the vehicle
Up to one hour of delay no additional fee is charged.
In case of delay from one up to four hours half of the daily rental price is charged.
In case of delay more than four hours full daily rental price is charged.
Special terms and discounts
Customers, who have used the services of the company more than 5 times get discount promo code that can be used with next reservation.
All prices are in EUR and with VAT included.
You can get detailed information upon reservation.
M Rent-a-car reserves the right to make unexpected changes in rental terms as well as in rental prices and additional charges.